State Farm® Insurance Agent John Long
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gloria
November 22, 2025
"My agent Shara showed a great understanding of my needs and was very helpful in answering all questions."
Andrew Pullin
November 21, 2025
"Shara is hands-down the best insurance agent I’ve ever worked with. She made getting both life insurance and auto insurance unbelievably easy. She always answered my questions quickly, explained everything in a way that was easy to understand, and genuinely looked out for what was best for me—not just a sale. You can tell she truly cares about her clients. The level of customer service, professionalism, and honesty she brings is rare these days. I feel 100% confident knowing she’s handling my policies. If you’re looking for an agent who goes above and beyond, ask for Shara. She’s the real deal!"
Trey Jones
November 21, 2025
"I don’t usually submit reviews, but I was helped very swiftly. John Long’s agent, Ali, was efficient, supportive, and professional while assisting me. Additionally, I had terrible phone service while being helped, but she pressed forward without any delay. I recommend this branch 100%!!"
Marshal W.
November 21, 2025
"Ali was great to work with and very patient."
Karen Guajardo
November 21, 2025
"Friendly, professional and efficient! Got a quote and a competitive premium. Communication is great! Highly recommend"
Debra Canales
November 20, 2025
"Hannah was great!! Quick and easy process She was very informative and attentive."
"Thank you for the kind words Debra! So happy we were able to help you with auto insurance!"
Emma Bond
November 16, 2025
"My insurance agent Shara was awesome she made everything so easy!! Definitely go to for life insurance she’s awesome!"
"Thank you Emma! Shara is the best!"
Crystal Essman
November 16, 2025
"Shara was great and worked with to make sure we understood was insurances we needed. She was very informative, patient and not pushy at all!! 🙏🏼😊"
"We are so happy Shara was able to help yall with Life Insurance! Thank you so much for your vote of confidence Crystal."
beatrice medrano
November 12, 2025
"Great company to have our insurance with And super knowledgeable employees"
"Thank you Mrs. Medrano! It is also great to have our customers bundle and save. Having you home insurance, auto insurance, and life insurance all in one place is definitely the way to do it!"
Sharon Buendel
November 11, 2025
"Have been a State Farm customer for several years. Last year I got a life insurance policy for my oldest daughter. I was contacted a couple weeks ago by Shara Bond ti see if I was interested in life insurance policies for my youngest daughter and myself. I asked her to send me prices on both and agreed to get those policies. She was very professional and very patient and helpful with getting our paperwork completed and processed."
"We really appreciate you putting your trust in us Sharon. Life insurance is the one thing we are guaranteed to use! "
Justin
November 10, 2025
"John Long and his staff have been amazing been with him for years and they are always quick to respond and so helpful will always highly recommend them for insurance and all other services State Farm offers"
"So thankful for you Justin. We look forward to having you as a customer when life allows!"
Kaylan Emma-Nicole
October 29, 2025
"We had a great experience at this State Farm! Hannah Yen was the associate that helped us out and she was able to get our car insurance and home insurance bundled at a great price!! We are so happy we switched to State Farm!"
"Kaylan we are so happy to help y'all with your home and auto insurance!!!"
Ryan McKarns
October 29, 2025
"Everyone in this office has been nothing but helpful anytime I call. Mandalina did an excellent job explaining my coverage options. I was able to save money and get better coverage!"
"We appreciate your business Ryan!!! Very thankful to have you as a customer!"
Bonita Lara
October 28, 2025
"Always very nice people and explain everything with the best deal👍"
"Thank you, Bonita! Sheila is a top notch insurance professional. "
Steven Bedford
October 25, 2025
"Shara helped get us started on something we've been meaning to do for long time now. She was very helpful and worked out all the details with us. I feel like a burden has been lifted ! Like a good neighbor state farm is there!"
"Hey there Steven. Our mission is to honor, sever and protect you and your family. We want to honor the relationship we have with you by serving to educate, organize and prepare y'all to be financially protected when it matters most. We are thrilled Shara was able to help y'all with life insurance!"
Todd Maxwell
October 17, 2025
"Mandy is such a pleasure to work with my homeowners love her! She is always available to answer any questions about not only homeowners insurance but any kind of insurance that you’re needing! She is so kind and extremely knowledgeable! Give her a call, you’ll be glad you did!"
"Thank you so much Todd! We love having Mandy on the team!"
Colby Parson
October 16, 2025
"Awesome service and great job finding the best rates"
"Thank you so much Colby! So glad we were able to help you with your home and auto insurance!"
Alexa Torres
October 16, 2025
"I am so thankful to have spoken to Mandy! She spent an immense amount of time explaining my insurance and helping me understand what kind of coverage I need for my family!"
"Thank you so much Alexa! So glad we were able to help you better understand your auto insurance coverages!"
Luis Benitez
October 15, 2025
"Great service from start to finish and very accommodating with any issues that I had. I was glad to be able to speak to a live person every time I did call for any assistance, and the staff was always very polite and professional."
"Thanks Luis!"
Susan Goodman
October 15, 2025
"Really enjoy talking to Mandy, she's fun to talk to and is extremely knowledgeable about insurance!"
"You are AWESOME Susan. We appreciate you!!!"
Rosie Williams
October 13, 2025
"Shara was very helpful with meeting our insurance needs."
"So happy we were able to assist you, Rosie!"
Roy Zuniga
October 13, 2025
"We had so many questions and got all of our questions answered! Shara Bond explained everything to us and allowed us to make Decisions that were appropriate for our family. Quality customer service! We’ll definitely recommend."
"Hi Roy, so happy Shara was able to help you and your family navigate these decisions. We are thankful for you and your business!"
Meagan Lewis
October 10, 2025
"Terrible experience. I have been insured with them for 3-4 years and there’s been multiple errors on their end that have caused my premium to be raised. Most of the time, they fixed the issues promptly, but the most recent time, they inaccurately accused me of an accident that never happened which more than doubled my insurance. I’ve had to jump through hoops and contact my own consumer report to prove that my record is completely clean. Very annoying & frustrating & they have not been able to clarify any details. Save yourself the trouble. The more I’ve talked to people, the more I’ve found out that Statefarm is notorious for raising prices without legitimate reasoning"
"Hi Meagan! Thank you for sharing your feedback. We sincerely regret the frustration this situation has caused you. Please understand that once a vehicle is sold, the responsibility for any tickets or incidents transfers to the new owner, and insurance records reflect this accordingly unless the transfer is not completed prior to the time of incident. Our office works closely with State Farm and the Texas Department of Insurance to ensure accurate information is applied, but we do not have control over external data or ticket assignments. We appreciate your patience as you worked to clarify your record, and we remain committed to assisting you in resolving any concerns. If you would like to discuss this further or need additional support, please feel free to contact our office directly."
Jennifer Mata
October 1, 2025
"Shara helped make sure We were covered as a family in the case of the worst scenario. She made sure to Follow up with us even during busy work scheduling!great Customer service!"
"Hey Jennifer. So happy Shara was able to help you with your family's life insurance!"
Sue Byers
October 1, 2025
"Mandy Mandy was great! She answered all my questions, offered suggestions. She was incredibly knowledgeable and it was a pleasure to speak with her."
"Pleasure was all Mandy's, Sue! We really appreciate having you and Joe as customers!"