State Farm® Insurance Agent John Long
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrea Chavarria
April 8, 2026
"We have been meaning to shop our auto insurance for some time, with the purchase of a new home we figured now was best. I contacted several other insurance companies, it took days to hear back and some never replied. However Shara with John Long insurance replied quickly, efficiently and was so pleasant to speak with. She helped us with our new home owners insurance and helped us switch auto insurance from Geico who we had been with for over 10 years. We were able to save money & honestly it was the least hassle I have had to deal with in a good while! We will definitely be using John Long insurance and Shara for our future insurance needs such as life and umbrella!"
"Reviews like this are why we do what we do. Thank you Andrea. We are thrilled to have earned your family's business and we look forward to serving, honoring, and protecting y'all for many years to come!"
Entesar Berenji
April 8, 2026
"My experience with John Long - State Farm Insurance was terrible. From the start, it felt like all they cared about was pushing life insurance. I wasn’t listened to at all—just constant pressure to buy something I didn’t ask for. The nonstop calls, texts, and emails about life insurance were beyond excessive and honestly very annoying. It didn’t feel like customer service, it felt like harassment. The attitude and approach made it clear that sales mattered more than actually helping a client. Meanwhile, Ali has been the complete opposite—professional, respectful, and genuinely helpful. No pressure, no spam, just real service and someone who actually takes the time to understand and help. Night and day difference. "Thank You Ali You Were Truly Amazing" As for State Farm, this experience really hurt my trust in how they handle customers. I would not recommend dealing with this office if you expect honesty or real support."
"We are so sorry this was your experience Mr. Berenji! We always strive to go above and beyond to honor our customers' wishes. I am sure this was simple miscommunication between our commitment to serving and honoring you, and your busy schedule. Please give us a call at 830-770-0055 so we can help the transition from our office to the next. God Bless you and your family!"
Ruby Gonzales
April 1, 2026
"Awesome service and love working with Ali Haren! Great prices!"
"Thank you for the kind words, Ruby!"
Mary Huddleston
March 31, 2026
"Thank you to our Agent Shara Bond. We switched over all our insurance policies ranchhome/ auto/rental all over state farm. Thank you making it all about customer service. You all have made the transition as smooth as possible and answered all our questions."
"Y'all are awesome Mary! We appreciate you and Jerry very much, thank you for your business!"
Gwen Lundquist
March 28, 2026
"Friendly helpful staff and excellent customer service. We have all of our insurances with John."
"Thank you Gwen! So happy Hannah was able to help y'all with your home and auto insurance."
Jerome Hewitt
March 27, 2026
"I’ve had State Farm for a while now and have appreciated my time in John’s office. Ali is very knowledgeable anytime I have questions about my policies and very helpful when I need to make changes. I would highly recommend Ali to friends and family."
"Thank you for the kind words, Jerome!"
Mark Barrow
March 25, 2026
"They treat you like family here! Good honest people with even better service."
"Definitely one the best compliments we have received. Thank you so much Mark!"
Elizabeth Rios
March 23, 2026
"Ali Haren took care of my need, and would like to thank her for doing such a fantastic job , she not only sold me insurance but she found me the best i could afford , shes kind i would highly recomend her to other friends ,thank u so much for your kindness😁"
"Thank you, Elizabeth! So glad Ali was able to help you with your auto insurance!"
Luis Ernesto Columbié Orduñez
March 20, 2026
"Excellent service and attention. Shara Bond was very kind, professional, and patient while explaining everything. She helped me clearly understand my options, and the whole process was quick and easy. I highly recommend working with her at State Farm."
"Thank you for the vote of confidence Luis!"
Brad Burkholder
March 19, 2026
"Fast and friendly service!"
"Thank you Brad!"
Terri Starowitz
March 19, 2026
"Quick and efficient turnaround on insurance quote."
"Thank you Terri!"
Rosie Williams
March 18, 2026
"Shara was very helpful with meeting our insurance needs."
"So happy we were able to assist you, Rosie!"
Tim Jacobs
March 17, 2026
"Misty is amazing, saving me money!!!"
"Thank you for your business and kind words Tim!"
Tasha O'Connor
March 16, 2026
"I’ve been a customer for 8 or 9 years and have always appreciated John and his loyal staff. They have always been a huge help throughout the years. I had questions today and Misty bent over backwards to help me get my questions answered. I highly recommend this office!"
"You and Michael are wonderful customers, Tasha! We love having y'all in our office. We are very happy to help with your home, auto and life insurance."
Scott Pfeil
March 16, 2026
"I contacted shara i told her I was in a little bit of a Bind.. I needed truck insurance asap.. She said, give me your details and what you're looking for as far as coverage. So I spoke with her told her what I needed, and she definitely came through in a hurry with what I needed.. Great employee very friendly. And very knowledgeable in her field... Thank you for coming through for me, it was greatly appreciated for all you did.."
"Always here to serve. Very happy Shara was able to take care of your auto insurance, Scott!"
Gilberto Parra
March 16, 2026
"Fast and easy, very professional, Shara help me with my car insurance, highly recommended"
"Thank you Gilberto!"
Charles Castillo
March 14, 2026
"Mr Long is very helpful and respectful agent that always has time to help his customers. I have been using State Farm for 30 plus years and highly recommend. Misty was a great help with policy changes and updating information."
"Always great talking with you, Charley. Please keep stopping in to see us!"
Kristi Ward
March 10, 2026
"Shara Bond, she is an amazing insurance agent. She helped my husband and I, we are so very satisfied with everything she helped us with. I highly recommend John Long and especially Shara for all your insurance needs!"
"Thank you for the kind words Kristi. We love having you and Carroll as customers! Very happy we are able to help y'all with home, auto, and life insurance!"
Erika Waldau
March 9, 2026
"I had such a great experience working with Shara! She took the time to review my policy and helped me switch from another company where I was paying almost $700 a month to only about $200 with State Farm. She explained everything clearly, answered all of my questions, and made the entire process quick and stress-free. I’m so grateful for her help and highly recommend reaching out to Shara if you want someone who genuinely looks out for you and helps you save money!"
"So happy we were able to take care of you Erika! We love our local customers!"
Trever Howard
March 3, 2026
"Shara was great! After I left a message on the website she reached out to me within a few hours on a Saturday afternoon to ask if I needed help with the quote. We communicated through text for over an hour working with me, adjusting and trying new things till we found something that worked. I very much appreciate all of her time thank you"
"Thank you for the kind words, Trever!"
McCrae Rutledge
March 2, 2026
"John is an amazing agent with an amazing team behind him. He truly cares more about his customers than his bottom line. If you want an agent that you can trust please choose John. You will not regret it!"
"We have enjoyed doing business with you!"
Sandra
February 26, 2026
"My sister and I lost our mom this pass December which she had insurance with John Long and we were treated with respect and all staff answered all our questions in this difficult time. We appreciate all who helped us. Because of this experience my husband and I decided to switch our auto and life insurance with John Long. Shara is helping us with our life insurance policy now and she is great, answering all of our questions as we go through the changes of our insurance.Awesome staff!! Gilbert and Sandra"
"Always here to serve. Grateful and thankful for you and your family Sandra. Very glad we were able to help with you auto, home and life insurance!"
Celia Murray
February 26, 2026
"I found Hannah Yen to be an excellent provider of good customer service. Timely, dependable and she made sure she was accurate in describing services and policies. I felt well taken care of when I emailed or called."
"So happy Hannah was able to help you with your home and auto insurance Celia!"
Aime Muniz
February 24, 2026
"It fast and easy they are just a call away thank you for your fast and easy enrollment. Totally 10-out of 10 Thank you Shara ❤️"
"Thank you for trusting us with your auto insurance and life insurance, Aime!"
Marcus Reyes
February 24, 2026
"Outstanding Performance My State Farm agent went above and beyond my expectations. She answered all my questions and offered options for all of our policies. No pressure with up sales. Thank you Shara"
"We really appreciate customers like you, Marcus. Shara has greatly enjoyed helping you and your family!"