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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gloria

November 22, 2025

5  out of  5
rating by Gloria
"My agent Shara showed a great understanding of my needs and was very helpful in answering all questions."
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Andrew Pullin

November 21, 2025

5  out of  5
rating by Andrew Pullin
"Shara is hands-down the best insurance agent I’ve ever worked with. She made getting both life insurance and auto insurance unbelievably easy. She always answered my questions quickly, explained everything in a way that was easy to understand, and genuinely looked out for what was best for me—not just a sale. You can tell she truly cares about her clients. The level of customer service, professionalism, and honesty she brings is rare these days. I feel 100% confident knowing she’s handling my policies. If you’re looking for an agent who goes above and beyond, ask for Shara. She’s the real deal!"
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Trey Jones

November 21, 2025

5  out of  5
rating by Trey Jones
"I don’t usually submit reviews, but I was helped very swiftly. John Long’s agent, Ali, was efficient, supportive, and professional while assisting me. Additionally, I had terrible phone service while being helped, but she pressed forward without any delay. I recommend this branch 100%!!"
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Marshal W.

November 21, 2025

5  out of  5
rating by Marshal W.
"Ali was great to work with and very patient."
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Karen Guajardo

November 21, 2025

5  out of  5
rating by Karen Guajardo
"Friendly, professional and efficient! Got a quote and a competitive premium. Communication is great! Highly recommend"
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Debra Canales

November 20, 2025

5  out of  5
rating by Debra Canales
"Hannah was great!! Quick and easy process She was very informative and attentive."
We responded:
"Thank you for the kind words Debra! So happy we were able to help you with auto insurance!"
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Emma Bond

November 16, 2025

5  out of  5
rating by Emma Bond
"My insurance agent Shara was awesome she made everything so easy!! Definitely go to for life insurance she’s awesome!"
We responded:
"Thank you Emma! Shara is the best!"
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Crystal Essman

November 16, 2025

5  out of  5
rating by Crystal Essman
"Shara was great and worked with to make sure we understood was insurances we needed. She was very informative, patient and not pushy at all!! 🙏🏼😊"
We responded:
"We are so happy Shara was able to help yall with Life Insurance! Thank you so much for your vote of confidence Crystal."
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beatrice medrano

November 12, 2025

5  out of  5
rating by beatrice medrano
"Great company to have our insurance with And super knowledgeable employees"
We responded:
"Thank you Mrs. Medrano! It is also great to have our customers bundle and save. Having you home insurance, auto insurance, and life insurance all in one place is definitely the way to do it!"
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Sharon Buendel

November 11, 2025

5  out of  5
rating by Sharon Buendel
"Have been a State Farm customer for several years. Last year I got a life insurance policy for my oldest daughter. I was contacted a couple weeks ago by Shara Bond ti see if I was interested in life insurance policies for my youngest daughter and myself. I asked her to send me prices on both and agreed to get those policies. She was very professional and very patient and helpful with getting our paperwork completed and processed."
We responded:
"We really appreciate you putting your trust in us Sharon. Life insurance is the one thing we are guaranteed to use! "
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Justin

November 10, 2025

5  out of  5
rating by Justin
"John Long and his staff have been amazing been with him for years and they are always quick to respond and so helpful will always highly recommend them for insurance and all other services State Farm offers"
We responded:
"So thankful for you Justin. We look forward to having you as a customer when life allows!"
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Kaylan Emma-Nicole

October 29, 2025

5  out of  5
rating by Kaylan Emma-Nicole
"We had a great experience at this State Farm! Hannah Yen was the associate that helped us out and she was able to get our car insurance and home insurance bundled at a great price!! We are so happy we switched to State Farm!"
We responded:
"Kaylan we are so happy to help y'all with your home and auto insurance!!!"
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Ryan McKarns

October 29, 2025

5  out of  5
rating by Ryan McKarns
"Everyone in this office has been nothing but helpful anytime I call. Mandalina did an excellent job explaining my coverage options. I was able to save money and get better coverage!"
We responded:
"We appreciate your business Ryan!!! Very thankful to have you as a customer!"
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Bonita Lara

October 28, 2025

5  out of  5
rating by Bonita Lara
"Always very nice people and explain everything with the best deal👍"
We responded:
"Thank you, Bonita! Sheila is a top notch insurance professional. "
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Steven Bedford

October 25, 2025

5  out of  5
rating by Steven Bedford
"Shara helped get us started on something we've been meaning to do for long time now. She was very helpful and worked out all the details with us. I feel like a burden has been lifted ! Like a good neighbor state farm is there!"
We responded:
"Hey there Steven. Our mission is to honor, sever and protect you and your family. We want to honor the relationship we have with you by serving to educate, organize and prepare y'all to be financially protected when it matters most. We are thrilled Shara was able to help y'all with life insurance!"
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Todd Maxwell

October 17, 2025

5  out of  5
rating by Todd Maxwell
"Mandy is such a pleasure to work with my homeowners love her! She is always available to answer any questions about not only homeowners insurance but any kind of insurance that you’re needing! She is so kind and extremely knowledgeable! Give her a call, you’ll be glad you did!"
We responded:
"Thank you so much Todd! We love having Mandy on the team!"
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Colby Parson

October 16, 2025

5  out of  5
rating by Colby Parson
"Awesome service and great job finding the best rates"
We responded:
"Thank you so much Colby! So glad we were able to help you with your home and auto insurance!"
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Alexa Torres

October 16, 2025

5  out of  5
rating by Alexa Torres
"I am so thankful to have spoken to Mandy! She spent an immense amount of time explaining my insurance and helping me understand what kind of coverage I need for my family!"
We responded:
"Thank you so much Alexa! So glad we were able to help you better understand your auto insurance coverages!"
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Luis Benitez

October 15, 2025

5  out of  5
rating by Luis Benitez
"Great service from start to finish and very accommodating with any issues that I had. I was glad to be able to speak to a live person every time I did call for any assistance, and the staff was always very polite and professional."
We responded:
"Thanks Luis!"
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Susan Goodman

October 15, 2025

5  out of  5
rating by Susan Goodman
"Really enjoy talking to Mandy, she's fun to talk to and is extremely knowledgeable about insurance!"
We responded:
"You are AWESOME Susan. We appreciate you!!!"
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Rosie Williams

October 13, 2025

5  out of  5
rating by Rosie Williams
"Shara was very helpful with meeting our insurance needs."
We responded:
"So happy we were able to assist you, Rosie!"
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Roy Zuniga

October 13, 2025

5  out of  5
rating by Roy Zuniga
"We had so many questions and got all of our questions answered! Shara Bond explained everything to us and allowed us to make Decisions that were appropriate for our family. Quality customer service! We’ll definitely recommend."
We responded:
"Hi Roy, so happy Shara was able to help you and your family navigate these decisions. We are thankful for you and your business!"
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Meagan Lewis

October 10, 2025

1  out of  5
rating by Meagan Lewis
"Terrible experience. I have been insured with them for 3-4 years and there’s been multiple errors on their end that have caused my premium to be raised. Most of the time, they fixed the issues promptly, but the most recent time, they inaccurately accused me of an accident that never happened which more than doubled my insurance. I’ve had to jump through hoops and contact my own consumer report to prove that my record is completely clean. Very annoying & frustrating & they have not been able to clarify any details. Save yourself the trouble. The more I’ve talked to people, the more I’ve found out that Statefarm is notorious for raising prices without legitimate reasoning"
We responded:
"Hi Meagan! Thank you for sharing your feedback. We sincerely regret the frustration this situation has caused you. Please understand that once a vehicle is sold, the responsibility for any tickets or incidents transfers to the new owner, and insurance records reflect this accordingly unless the transfer is not completed prior to the time of incident. Our office works closely with State Farm and the Texas Department of Insurance to ensure accurate information is applied, but we do not have control over external data or ticket assignments. We appreciate your patience as you worked to clarify your record, and we remain committed to assisting you in resolving any concerns. If you would like to discuss this further or need additional support, please feel free to contact our office directly."
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Jennifer Mata

October 1, 2025

5  out of  5
rating by Jennifer Mata
"Shara helped make sure We were covered as a family in the case of the worst scenario. She made sure to Follow up with us even during busy work scheduling!great Customer service!"
We responded:
"Hey Jennifer. So happy Shara was able to help you with your family's life insurance!"
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Sue Byers

October 1, 2025

5  out of  5
rating by Sue Byers
"Mandy Mandy was great! She answered all my questions, offered suggestions. She was incredibly knowledgeable and it was a pleasure to speak with her."
We responded:
"Pleasure was all Mandy's, Sue! We really appreciate having you and Joe as customers!"