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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bertha Jacobs

Bertha Jacobs

September 18, 2026

5  out of  5
rating by Bertha Jacobs
"We have our Life insurance with State Farm and Edward Cruz is our agent. We just adore, love Edward. He is so kind and respectful and always , ALWAYS goes above and beyond to help us. My whole family. I highly recommend Edward Cruz with State Farm."
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breanna guerrero

September 17, 2026

5  out of  5
rating by breanna guerrero
"Ali Haren is the best! She got me the best quote & is so helpful with information about the services Allstate has to offer. :)"
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Adam Yoder

September 9, 2026

5  out of  5
rating by Adam Yoder
"Great experience! Ali Haren helped me out and it was one of the most pleasant experiences getting insurance I have ever had."
We responded:
"Thank you Adam! Very happy we were able to help you with you auto insurance and renters insurance!"
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sarah farlow

September 9, 2026

5  out of  5
rating by sarah farlow
"Had a great experience working with Jessica at John Long State Farm! She was super helpful, friendly, and made the whole process really easy. Definitely appreciate the great customer service and would recommend her!"
We responded:
"Thank you Sarah!"
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Darlene Robbins-Stanley

September 8, 2026

5  out of  5
rating by Darlene Robbins-Stanley
"I highly recommend John Long State Farm. Jessica in his office is extremely knowledgeable and helped explain all of my coverage options very thoroughly."
We responded:
"Thank you Darlene!"
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RJB

September 8, 2026

5  out of  5
rating by RJB
"Misty was extremely polite and professional during our call for my yearly renewal"
We responded:
"Thank you RJB! We are glad Misty was able to help reduce your cost and save you some money!"
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Jacob Baird

September 8, 2026

5  out of  5
rating by Jacob Baird
"I just wanted to make it known that speaking to Jessica today on the phone honestly felt like speaking to someone I’ve known for a long time. Very friendly and was willing to help me understand all my options."
We responded:
"Thank you Jacob!"
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magen spape

September 8, 2026

5  out of  5
rating by magen spape
"⭐⭐⭐⭐⭐ 5 stars honestly aren’t enough!

If I could give 10 stars, I absolutely would. Misty is the definition of what exceptional customer service should look like. She is knowledgeable, patient, kind, professional, and genuinely goes ABOVE AND BEYOND to make sure you understand your coverage and feel completely taken care of.

Insurance can be confusing and stressful, but Misty has a way of explaining everything so clearly and making the entire process feel easy. She doesn’t just rush through things or treat you like another policy number—she actually listens, answers every question, and makes sure you’re getting the coverage that makes the most sense for YOU.

Her attention to detail is incredible, her communication is top-notch, and you can tell she genuinely cares about the people she helps. That kind of customer service is rare these days.

State Farm is incredibly lucky to have someone like Misty representing them. She is exactly the kind of person you want helping you protect your family, vehicles, home, and everything you’ve worked hard for.

If you have the opportunity to work with Misty, DO IT. You will be in amazing hands. 👏🏼❤️

⭐️⭐️⭐️⭐️⭐️ Professionalism: 10/10
⭐️⭐️⭐️⭐️⭐️ Knowledge: 10/10
⭐️⭐️⭐️⭐️⭐️ Communication: 10/10
⭐️⭐️⭐️⭐️⭐️ Customer Service: 100/10

Someone give this woman a raise already!! 👏🏼"
We responded:
"Misty is the bomb dot com. But that is only made possible by wonderful customers like you Magen. Thank you so much for your business!"
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Crete Ann Isbell

September 8, 2026

5  out of  5
rating by Crete Ann Isbell
"Misty Woodwas very helpful and persistent for us. We needed life insurance for my husband and she stayed with the process until it was Complete keeping us updated all along. We are so thankful for her."
We responded:
"Life insurance and helping families invest for their future is our passion! Thank you for trusting us Crete!"
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minda hyde

September 8, 2026

5  out of  5
rating by minda hyde
"I've been with state farm for over 20 years, have always had very good service in office and with any claims. Love the personal experience you get when you need help! John and Misty are always there to help with anything you need, and the others are as well!"
We responded:
"Thank you, Minda! It is a pleasure doing business with you!"
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Robert Andrews

September 8, 2026

5  out of  5
rating by Robert Andrews
"I called for a quote, was very impressed with the prices for my house, truck, 5th wheel, and my boat and I saved a lot of money. There team was very helpful and friendly."
We responded:
"So happy we were able to save you money on your vehicle insurance Robert!"
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J Bates

September 8, 2026

5  out of  5
rating by J Bates
"John Long - State Farm Insurance Company has been a pleasure to work with. Everyone there was courteous & professional.
I dealt with Agent, Edward Cruz and he was able to provide me with the coverage & premium that I needed to have in my budget. He was sincere about providing the best customer service, and was not in a hurry to just sell a policy. Edward was excellent in obtaining all of the information that I requested and needed. I highly recommend you seek out Edward for all of your Life Insurance needs. I also selected our car insurance policy with a very low premium with excellent coverage! I highly recommend you seek out John Long-State Farm Insurance for any other types of insurance coverage you need.
J. Bates, Client"
We responded:
"Thank you Mrs. Bates! We appreciate your trust in us!"
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RL Gutierrez

September 1, 2026

5  out of  5
rating by RL Gutierrez
"Misty was the first person to welcome me at John’s Insurance. This made me feel comfortable. Misty is kind, nice, understanding. I look forward to working with her."
We responded:
"Thank you for the kind words RL!"
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Rosa Chavez

August 27, 2026

5  out of  5
rating by Rosa Chavez
"I received great customer service from no other but Misty ,keep up the awesome work:)"
We responded:
"Thank you, Rosa!"
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Denise McAskill

August 8, 2026

5  out of  5
rating by Denise McAskill
"Great rates and great service. Thank you, Misty, for your help with my renewals. I enjoyed working with you and am confident you’ll do a great job of taking care of us going forward."
We responded:
"Denise, thank you so much for the opportunity to earn your business. Our mission is to honor, serve, and financially protect your family when and where it matters most. This is what we do!"
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Verne Heidenreich

August 7, 2026

5  out of  5
rating by Verne Heidenreich
"Talked to Misty. Helping to lower price. Pretty much keeps aware of my account. Thank you, Ma'am."
We responded:
"Thank you Verne!"
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Carlos Flores

August 5, 2026

1  out of  5
rating by Carlos Flores
"Was with State Farm for 20 years and this agency is the worst. They don’t call you back or are very helpful. I will not be using State Farm Ever again and JOHN LONG is the Reason. Be wary. Instead of addressing issues they get rid of you"
We responded:
"God Bless Carlos. We wish you all the best!"
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Jonathan Salmon

August 4, 2026

5  out of  5
rating by Jonathan Salmon
"Hannah was a fantastic associate who was eager to help and was very informative!"
We responded:
"Thank you Jonathan"
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Oscar Gutierrez

July 29, 2026

5  out of  5
rating by Oscar Gutierrez
"Misty was wonderfully. Always great customer service"
We responded:
"Thank you Oscar!"
Profile photo of Emilia Olivarri

Emilia Olivarri

July 29, 2026

5  out of  5
rating by Emilia Olivarri
"Thank you Misty for meeting with us in person to discuss our policy and checking for any discounts. You were very kind and helpful."
We responded:
"Thank you Emilia!"
Profile photo of Clinton Hale

Clinton Hale

July 28, 2026

5  out of  5
rating by Clinton Hale
"I sat down with Misty and talked about all our policies, she is very friendly and nice, very helpful and knowledgeable and very easy and nice to talk to."
We responded:
"Thank you Hale family! We love having y'all as customers!"
Profile photo of Maureen Spruill

Maureen Spruill

July 28, 2026

5  out of  5
rating by Maureen Spruill
"I switch to State Farm Insurance a couple of years ago and have been very pleased with my coverage and the service. Misty is so easy to work with, accommodates my schedule and is always offering solutions that benefit me. She truly goes above and beyond to make sure i'm getting the best coverage at the best price!"
We responded:
"Thank you Maureen!"
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Miguel Gomez

July 21, 2026

5  out of  5
rating by Miguel Gomez
"I am very pleased with the assistance of Ali. She was very helpful in helping us find the best quotes for our car insurance and really took the time to explain every detail specifically to us. Highly recommend her for your home and car insurance quotes!"
We responded:
"Thank you Miguel!"
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Jason M

July 9, 2026

5  out of  5
rating by Jason M
"John and Misty have been amazing to work with. I was looking to save money on my insurance after buying a new truck and John was able to provide significantly better coverage at a better price than I was getting through USAA. My insurance just renewed and the price actually went down thanks to Misty finding me more ways to save. I can’t say enough good things about the folks at John Long’s office. Thanks for all you do!"
We responded:
"Thank you Jason for letting us take care of your vehicle insurance. We really appreciate your business! "
Profile photo of Abraham Jr Rodriguez

Abraham Jr Rodriguez

July 9, 2026

5  out of  5
rating by Abraham Jr Rodriguez
"Thank you Misty for your support. Have a blessed day"
We responded:
"Thank you Abraham!"